Frequently Asked Questions

What is Branded Together?

Branded Together was created after decades of frustration with how merch is usually handled. We wanted to simplify the process and create a system where entire communities can participate and wear their gear with pride. We work with schools, companies, and organizations to launch limited time drops that deliver directly to your door. No upfront budget, no leftover boxes of sweatshirts in someone’s garage, just great gear made simple.

Why are there no returns?

Think of this like a school or community event. Instead of a table with sweatshirts and volunteers collecting cash, it’s a streamlined online shop. Once a drop closes, production begins right away. This means no inventory risk for schools, companies, or organizations — everything is made to order.

Because of this model, we cannot accept returns or exchanges. However, every product is inspected multiple times:

-At our facility when it arrives
-At the screen printing facility
-After printing
-And once more as we pick, pack, and ship to you

In the rare case of a misprint or defective product, reach out to us and we’ll make it right.

How can I get my school, company, or organization on the upcoming drop list?

We’d love to connect. Please reach out to us here: Contact US

How long will it take to get my order?

Once a drop closes, production begins immediately. Most orders ship within 2 to 3 weeks and go straight to your door. 

What if I miss the drop deadline?

Once a drop is closed, it’s closed. That’s what makes the gear limited edition and special. Don’t worry though, new drops happen regularly, so keep an eye out for the next one.

Where does the money go?

Every drop is structured to benefit the school, company, or organization running it. Instead of spending money upfront and being stuck with leftover inventory, your group takes on zero financial risk. Depending on the partnership, part of the proceeds may go directly back to the school or organization.

Can I customize my order?

For most drops, items are standardized so everyone gets the same look and feel. If customization like adding a name or number is available, it will be clearly listed in the product description.

What happens if my package gets lost or damaged during shipping?

If your order doesn’t arrive or arrives damaged, reach out to us right away. We’ll work with our shipping partners to resolve the issue and make sure you get what you ordered.

What makes Branded Together different from traditional spirit wear companies?

Most spirit wear shops are expensive because they rely on one-off printing, which drives up costs and often results in designs and products that feel like an afterthought. They push bulk orders that leave schools or groups stuck with boxes of unsold inventory. The focus is too often on quantity, not quality.

Branded Together takes a different approach. We provide a white glove experience, partnering with your school, company, or PFA months before a drop. Together, we carefully curate items, create designs that truly represent your community, and select apparel that people actually want to wear.

Our limited time drops eliminate financial risk, deliver high-quality gear, and generate excitement. Everything is made to order, shipped directly to your door, and built around thoughtful design that makes people proud to wear it.

Do you only work with schools?

No. We love working with schools and parent organizations, but we also partner with companies, nonprofits, and community groups. If you’ve got a community that wants to show off their pride, Branded Together is for you.